Privacy Policy
HI DP CO Corporate Website and Inquiry Submission Privacy Policy.
Last updated: August 25th, 2023
HI DP CO Limited adopts this Privacy Policy for the use of the HI DP CO corporate website. If you have questions about a specific HI DP CO product or service, please refer to the privacy policy of the relevant product or service.
Welcome to the HI DP CO corporate website!
Thank you for visiting the HI DP CO corporate website! We respect your privacy and appreciate your trust in us.
This privacy policy (“Privacy Policy”) explains when, how and why when it comes to the processing of your personal information on the hidpco.com website and its subdomains for data entry, as well as any inquiries submitted through the “Media” and Investor Relations Contact” (the “Website”), and sets out your choices and rights about that information. Please read this carefully: You must understand how we collect and use your information, and how you can manage your information.
As stated above, this Privacy Policy only applies to the HI DP CO corporate website. If you use products or services operated by HI DP CO or its affiliates, and you want to understand how data is processed, you should review the privacy policy of that particular product or service. This Privacy Policy also does not apply to any product or service that may otherwise make API calls using or is accessible through a HI DP CO.com subdomain.
Please click here for information on how HI DP CO processes supplier information.
If you do not agree to the processing of your personal information in the manner described in this Privacy Policy, please do not provide your information when requested and stop using the Website. By continuing to use the website, you are acknowledging our rules regarding your personal information as described in this Privacy Policy.
- The Types of Personal Information We Use
This section describes the different types of personal information we collect from you and how we collect it. If you would like more information about specific types of data and how we use that data, please see the section titled “How We Use Your Personal Information” below.
The following is a high-level summary of the types of personal information we use:
Information you provide to us.
When you submit an inquiry via the “Investor Relations & Media Contact” page on our website or otherwise contact us using the contact information specified in this Privacy Policy, you provide us with certain information in connection with your inquiry.
Cookies.
We use Cookies (“Cookies”) to improve your experience when using the Website. Cookies are small files that, when placed on your device, allow us to provide certain features and functions.
Children.
Children must not use the website for any purpose, except where their parents or guardians have given their consent.
By children, we mean users under the age of 18.
We do not knowingly collect personal information from children for any purpose. If you believe we are holding personal information from a child without parental/guardian consent, or if you are the user’s parent or guardian and wish to withdraw consent, please contact us at support@hidpco.com and we will delete such information.
- How we use your personal information.
This section provides more details about the types of personal information we collect from you and why.
When you send us an inquiry, to contact you and handle your questions, according to the law, we will only collect the strictly necessary information and will not use it for other services. The specific information collected is as follows:
Information you provide to us.
Consultation information:
Name
Company Name
Job title
Email address
Query Category
Message (consultation detail)
We use this information to understand who is inquiring, what the inquiry is about, and to communicate with the person who inquired.
- How we store and share your personal information
Our servers in the People’s Republic of China process your personal information. Our web operation and maintenance team and technical team are located in the People’s Republic of China.
We will strictly comply with legal and regulatory provisions and take strict and secure safeguards to safeguard your rights under this Privacy Policy.
We use HI DP CO Cloud to provide storage services for this service.
We will only share your personal information when reasonably necessary. The situations in which this occurs are:
Companies within our group of companies that process your personal information to respond to your inquiries. All related group companies may only use your personal information under this Privacy Policy.
Regulators, judicial authorities, and law enforcement agencies, and other third parties for safety, security, or law enforcement. There are circumstances where we are legally required to disclose information about you to authorities, for example, to comply with a legal obligation or process, enforce our terms, address security or fraud issues, or protect our users. These disclosures may be made with or without your consent, and with or without notice, according to the terms of valid legal process, such as a subpoena, court order, or search warrant. We are generally prohibited from notifying you of such disclosures under the terms of the legal process.
Enforce our terms and conditions and other agreements, including investigation of any possible violation of these; detect, prevent, or address security, fraud, or technical issues; either protect the rights, property, or safety of us, our users, a third party, or the public as required or permitted by law (sharing information with other companies and organizations for fraud protection and credit risk reduction).
A third party acquires all or a substantial part of us or our business. We may also disclose your information to third parties if: (a) we sell, transfer, merge, consolidate, or reorganize any part of our business, or merge, acquire, or form a joint venture with any other business, in which case we may disclose your data to any new owners or other third parties involved in such a change to our business; or (b) sell or transfer any of our assets, in which case the information we hold about you may be sold as part of those assets and may be transferred to any new owner or other third party involved in such sale or transfer.
- The security of your personal information
We are committed to maintaining the privacy and integrity of your personal information no matter where it is stored. We have access and information security policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.
Unfortunately, although we have implemented and maintained reasonable measures to protect your personal information, the transmission of information over the Internet is not completely secure. In the event of a security incident, such as a personal data breach, we will initiate an emergency plan to prevent the security incident from escalating and notify you via push notifications, advertisements, etc.
- Data retention
We do not keep your data for longer than necessary unless we are required by law to do so. We will retain your information as follows:
Information you provide to us when you submit the inquiry form or contact us using the details specified in this Privacy Policy: Until your inquiry is resolved and then deleted within one hundred eighty (180) days of such resolution, unless you agree to have this data retained and receive more information in the future.
If we are required to retain your information beyond the retention periods set out above, for example, to comply with applicable laws, we will store it separately from other types of personal information.
- Your rights
You have legal rights about the personal information we hold about you (to the extent permitted by applicable laws and regulations). You can request access to or corrections to the data we process about you.
To exercise any of your rights, contact us at:
Email: support@hidpco.com
Address: China
Please note that the website does not carry out any personalized advertising. All emails sent are in response to inquiries submitted by you and are service messages only.
- Contact and Complaints
Questions, comments, and requests regarding this Privacy Policy are welcome. We have created a personal data protection team and have assigned a designated personal data protection officer. If you have any questions, complaints, or suggestions about this Privacy Policy or matters related to data protection, please contact the data protection officer (the person in charge of personal data protection) to comply with applicable privacy law. The data protection officer can be contacted at support@hidpco.com
Should you wish to make a complaint about how we process your personal information, please contact us in the first instance at support@hidpco.com and we will endeavor to address your request as soon as possible.
- Changes
If we make any changes to this Privacy Policy, we will post the updated Privacy Policy. Please check our page frequently for updates or changes to this Privacy Policy.
Contact Us
Address: China
Email: support@hidpco.com
Phone number: +1 888 2813 639